ConnectContactLens

Client

class ConnectContactLens.Client

A low-level client representing Amazon Connect Contact Lens

• Contact Lens actions

• Contact Lens data types

Amazon Connect Contact Lens enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.

Amazon Connect Contact Lens provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using speech analytics in the Amazon Connect Administrator Guide.

client = session.create_client('connect-contact-lens')

These are the available methods:

• can_paginate
• close
• get_paginator
• get_waiter
• list_realtime_contact_analysis_segments

Client Exceptions

Client exceptions are available on a client instance via the exceptions property. For more detailed instructions and examples on the exact usage of client exceptions, see the error handling user guide.

The available client exceptions are:

• AccessDeniedException
• InternalServiceException
• InvalidRequestException
• ResourceNotFoundException
• ThrottlingException