ConnectCases#
Client#
- class ConnectCases.Client#
A low-level client representing Amazon Connect Cases (ConnectCases)
With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. A case represents a customer issue. It records the issue, the steps and interactions taken to resolve the issue, and the outcome. For more information, see Amazon Connect Cases in the Amazon Connect Administrator Guide.
client = session.create_client('connectcases')
These are the available methods:
- batch_get_field
- batch_put_field_options
- can_paginate
- close
- create_case
- create_domain
- create_field
- create_layout
- create_related_item
- create_template
- delete_domain
- delete_field
- delete_layout
- delete_template
- get_case
- get_case_audit_events
- get_case_event_configuration
- get_domain
- get_layout
- get_paginator
- get_template
- get_waiter
- list_cases_for_contact
- list_domains
- list_field_options
- list_fields
- list_layouts
- list_tags_for_resource
- list_templates
- put_case_event_configuration
- search_cases
- search_related_items
- tag_resource
- untag_resource
- update_case
- update_field
- update_layout
- update_template
Client Exceptions#
Client exceptions are available on a client instance via the exceptions property. For more detailed instructions and examples on the exact usage of client exceptions, see the error handling user guide.
The available client exceptions are:
Paginators#
Paginators are available on a client instance via the get_paginator method. For more detailed instructions and examples on the usage of paginators, see the paginators user guide.
The available paginators are: