Connect / Client / update_task_template

update_task_template#

Connect.Client.update_task_template(**kwargs)#

Updates details about a specific task template in the specified Amazon Connect instance. This operation does not support partial updates. Instead it does a full update of template content.

Request Syntax

response = client.update_task_template(
    TaskTemplateId='string',
    InstanceId='string',
    Name='string',
    Description='string',
    ContactFlowId='string',
    SelfAssignFlowId='string',
    Constraints={
        'RequiredFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ],
        'ReadOnlyFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ],
        'InvisibleFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ]
    },
    Defaults={
        'DefaultFieldValues': [
            {
                'Id': {
                    'Name': 'string'
                },
                'DefaultValue': 'string'
            },
        ]
    },
    Status='ACTIVE'|'INACTIVE',
    Fields=[
        {
            'Id': {
                'Name': 'string'
            },
            'Description': 'string',
            'Type': 'NAME'|'DESCRIPTION'|'SCHEDULED_TIME'|'QUICK_CONNECT'|'URL'|'NUMBER'|'TEXT'|'TEXT_AREA'|'DATE_TIME'|'BOOLEAN'|'SINGLE_SELECT'|'EMAIL'|'SELF_ASSIGN'|'EXPIRY_DURATION',
            'SingleSelectOptions': [
                'string',
            ]
        },
    ]
)

Parameters:

TaskTemplateId (string) –
[REQUIRED]

A unique identifier for the task template.
InstanceId (string) –
[REQUIRED]

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
Name (string) – The name of the task template.
Description (string) – The description of the task template.
ContactFlowId (string) – The identifier of the flow that runs by default when a task is created by referencing this template.
SelfAssignFlowId (string) – The ContactFlowId for the flow that will be run if this template is used to create a self-assigned task.
Constraints (dict) –
Constraints that are applicable to the fields listed.
- RequiredFields (list) –
  
  Lists the fields that are required to be filled by agents.
  - (dict) –
    
    Information about a required field.
    - Id (dict) –
      
      The unique identifier for the field.
      - Name (string) –
        
        The name of the task template field.
- ReadOnlyFields (list) –
  
  Lists the fields that are read-only to agents, and cannot be edited.
  - (dict) –
    
    Indicates a field that is read-only to an agent.
    - Id (dict) –
      
      Identifier of the read-only field.
      - Name (string) –
        
        The name of the task template field.
- InvisibleFields (list) –
  
  Lists the fields that are invisible to agents.
  - (dict) –
    
    A field that is invisible to an agent.
    - Id (dict) –
      
      Identifier of the invisible field.
      - Name (string) –
        
        The name of the task template field.
Defaults (dict) –
The default values for fields when a task is created by referencing this template.
- DefaultFieldValues (list) –
  
  Default value for the field.
  - (dict) –
    
    Describes a default field and its corresponding value.
    - Id (dict) –
      
      Identifier of a field.
      - Name (string) –
        
        The name of the task template field.
    - DefaultValue (string) –
      
      Default value for the field.
Status (string) – Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
Fields (list) –
Fields that are part of the template.
- (dict) –
  
  Describes a single task template field.
  - Id (dict) – [REQUIRED]
    
    The unique identifier for the field.
    - Name (string) –
      
      The name of the task template field.
  - Description (string) –
    
    The description of the field.
  - Type (string) –
    
    Indicates the type of field.
  - SingleSelectOptions (list) –
    
    A list of options for a single select field.
    - (string) –

Return type:

dict

Returns:

Response Syntax

{
    'InstanceId': 'string',
    'Id': 'string',
    'Arn': 'string',
    'Name': 'string',
    'Description': 'string',
    'ContactFlowId': 'string',
    'SelfAssignFlowId': 'string',
    'Constraints': {
        'RequiredFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ],
        'ReadOnlyFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ],
        'InvisibleFields': [
            {
                'Id': {
                    'Name': 'string'
                }
            },
        ]
    },
    'Defaults': {
        'DefaultFieldValues': [
            {
                'Id': {
                    'Name': 'string'
                },
                'DefaultValue': 'string'
            },
        ]
    },
    'Fields': [
        {
            'Id': {
                'Name': 'string'
            },
            'Description': 'string',
            'Type': 'NAME'|'DESCRIPTION'|'SCHEDULED_TIME'|'QUICK_CONNECT'|'URL'|'NUMBER'|'TEXT'|'TEXT_AREA'|'DATE_TIME'|'BOOLEAN'|'SINGLE_SELECT'|'EMAIL'|'SELF_ASSIGN'|'EXPIRY_DURATION',
            'SingleSelectOptions': [
                'string',
            ]
        },
    ],
    'Status': 'ACTIVE'|'INACTIVE',
    'LastModifiedTime': datetime(2015, 1, 1),
    'CreatedTime': datetime(2015, 1, 1)
}

Response Structure

(dict) –
- InstanceId (string) –
  
  The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
- Id (string) –
  
  The identifier of the task template resource.
- Arn (string) –
  
  The Amazon Resource Name (ARN) for the task template resource.
- Name (string) –
  
  The name of the task template.
- Description (string) –
  
  The description of the task template.
- ContactFlowId (string) –
  
  The identifier of the flow that runs by default when a task is created by referencing this template.
- SelfAssignFlowId (string) –
  
  The ContactFlowId for the flow that will be run if this template is used to create a self-assigned task.
- Constraints (dict) –
  
  Constraints that are applicable to the fields listed.
  - RequiredFields (list) –
    
    Lists the fields that are required to be filled by agents.
    - (dict) –
      
      Information about a required field.
      - Id (dict) –
        
        The unique identifier for the field.
        
        Name (string) –
        
        The name of the task template field.
  - ReadOnlyFields (list) –
    
    Lists the fields that are read-only to agents, and cannot be edited.
    - (dict) –
      
      Indicates a field that is read-only to an agent.
      - Id (dict) –
        
        Identifier of the read-only field.
        
        Name (string) –
        
        The name of the task template field.
  - InvisibleFields (list) –
    
    Lists the fields that are invisible to agents.
    - (dict) –
      
      A field that is invisible to an agent.
      - Id (dict) –
        
        Identifier of the invisible field.
        
        Name (string) –
        
        The name of the task template field.
- Defaults (dict) –
  
  The default values for fields when a task is created by referencing this template.
  - DefaultFieldValues (list) –
    
    Default value for the field.
    - (dict) –
      
      Describes a default field and its corresponding value.
      - Id (dict) –
        
        Identifier of a field.
        
        Name (string) –
        
        The name of the task template field.
      - DefaultValue (string) –
        
        Default value for the field.
- Fields (list) –
  
  Fields that are part of the template.
  - (dict) –
    
    Describes a single task template field.
    - Id (dict) –
      
      The unique identifier for the field.
      - Name (string) –
        
        The name of the task template field.
    - Description (string) –
      
      The description of the field.
    - Type (string) –
      
      Indicates the type of field.
    - SingleSelectOptions (list) –
      
      A list of options for a single select field.
      - (string) –
- Status (string) –
  
  Marks a template as ACTIVE or INACTIVE for a task to refer to it. Tasks can only be created from ACTIVE templates. If a template is marked as INACTIVE, then a task that refers to this template cannot be created.
- LastModifiedTime (datetime) –
  
  The timestamp when the task template was last modified.
- CreatedTime (datetime) –
  
  The timestamp when the task template was created.

update_task_template#

Request Syntax

Response Syntax

Response Structure

Exceptions