ConnectCases / Client / get_template



Returns the details for the requested template.

See also: AWS API Documentation

Request Syntax

response = client.get_template(
  • domainId (string) –


    The unique identifier of the Cases domain.

  • templateId (string) –


    A unique identifier of a template.

Return type:



Response Syntax

    'createdTime': datetime(2015, 1, 1),
    'deleted': True|False,
    'description': 'string',
    'lastModifiedTime': datetime(2015, 1, 1),
    'layoutConfiguration': {
        'defaultLayout': 'string'
    'name': 'string',
    'requiredFields': [
            'fieldId': 'string'
    'status': 'Active'|'Inactive',
    'tags': {
        'string': 'string'
    'templateArn': 'string',
    'templateId': 'string'

Response Structure

  • (dict) –

    • createdTime (datetime) –

      Timestamp at which the resource was created.

    • deleted (boolean) –

      Denotes whether or not the resource has been deleted.

    • description (string) –

      A brief description of the template.

    • lastModifiedTime (datetime) –

      Timestamp at which the resource was created or last modified.

    • layoutConfiguration (dict) –

      Configuration of layouts associated to the template.

      • defaultLayout (string) –

        Unique identifier of a layout.

    • name (string) –

      The name of the template.

    • requiredFields (list) –

      A list of fields that must contain a value for a case to be successfully created with this template.

      • (dict) –

        List of fields that must have a value provided to create a case.

        • fieldId (string) –

          Unique identifier of a field.

    • status (string) –

      The status of the template.

    • tags (dict) –

      A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.

      • (string) –

        • (string) –

    • templateArn (string) –

      The Amazon Resource Name (ARN) of the template.

    • templateId (string) –

      A unique identifier of a template.