Connect / Client / put_user_status

put_user_status#

Connect.Client.put_user_status(**kwargs)#

Changes the current status of a user or agent in Amazon Connect. If the agent is currently handling a contact, this sets the agent’s next status.

For more information, see Agent status and Set your next status in the Amazon Connect Administrator Guide.

See also: AWS API Documentation

Request Syntax

response = client.put_user_status(
    UserId='string',
    InstanceId='string',
    AgentStatusId='string'
)
Parameters:

  • UserId (string) –

    [REQUIRED]

    The identifier of the user.

  • InstanceId (string) –

    [REQUIRED]

    The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

  • AgentStatusId (string) –

    [REQUIRED]

    The identifier of the agent status.

Return type:

dict

Returns:

Response Syntax

{}

Response Structure

  • (dict) –

Exceptions